Booking Procedure

Crave Massage requires a valid credit card number when booking a service. Crave Massage has a twenty-four hour notice cancellation policy that is strictly enforced. On the chance that you do not arrive for your appointment or you cancel your appointment within the twenty-four hour time frame, the full cost of the massage will be charged to your credit card, membership or gift card that is on file. We accept all major credit cards, cash and gift certificates purchased through Crave.

Arrival Time

We ask that you arrive fifteen minutes prior to your scheduled appointment time, allowing for an enjoyable, relaxing massage. Arriving late will interfere with your massage time, so the massage may not be as effective or therapeutic for you. Late arrivals will end as scheduled in consideration of our next guests.

Gratuities

All spa services and treatments do not include gratuities; 10-15% is customary.

Cell Phones

In consideration of the other guests, please turn your cell phone to silent while in the spa facility.

What to Wear

All clients will remain draped in linens throughout the course of the massage. You can disrobe to your level of comfort; some clients prefer to completely disrobe, while others will remain partially clothed. For pedicures, please bring flip flops.

Waiting Room

In consideration of other guests, we ask voice levels be kept low. Crave Massage is a quiet and still environment to help you relax and rejuvenate. We keep water on hand for all guests!